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It has been more than a dozen years since the services and resources
of the Libraries underwent an extensive review. That 1988 review,
guided by a committee of faculty members, administrators, and library
staff identified general and specific concerns and made several
recommendations. These recommendations ranged from the global to
the minute-from "monitor new technologies that promise to contribute
to further economies and greater use of the libraries" to "have
a bell to announce library closing." Library staff addressed
all the review recommendations and those within our control were
implemented, many of them to a far greater extent than imagined
by the review committee.
In the intervening years, much has changed both for the Claremont
Libraries and for libraries in general. Today, we rely extensively
on the internet and especially on the world wide web for delivering
both resources and services. "Going to the library" for
many of our faculty and students now means doing so from the comfort
of an office, dorm room, or home. Much library business-renewing
books, identifying materials for research projects, asking a reference
question, reading both books and journal articles, to mention just
a few examples-occurs with users who are outside our physical buildings.
Nevertheless, our instructional program, references services, special
collections, study areas, and other services continue to bring students,
faculty, staff, and community users into our buildings.
Not being content with addressing concerns identified in the 1988
review, we have continued to seek information through surveys and
focus groups to determine if we have the right mix of services and
to assess how well we are doing with the services we offer. However,
we have not attempted a review as comprehensive as the 1988 review;
and WASC, the regional accrediting agency, has pointed out that
the Libraries have not been reviewed recently as part of an accreditation
visit to any of The Colleges.
As a result of conversations between the staffs of WASC and the
Claremont University Consortium, of which we are a unit, we have
agreed to undertake a thorough Libraries review. Our Libraries Self
Study Team, led by Alberta Walker, Associate Director of Libraries,
is gathering background information and overseeing four separate
groups working on key components of the Self Study. These components
are drawn from items identified in our Strategic Plan (see http://voxlibris.claremont.edu/geninfo/mission/strategicplan.html).
Three of the elements selected focus on our current programs and
services. They are how our collections, especially the journal collections,
support the academic programs at the colleges; how librarians and
faculty collaborate to enhance student learning (a particular emphasis
of WASC); and how our spaces meet users' needs for study, research,
collaboration, and reflection. The fourth component is designed
to reflect upon our appropriate roles in development of a Claremont
digital library.
This Self Study, in cooperation with WASC, will be completed in
the next several months and an external review team will visit
Claremont in fall 2003. Your faculty colleagues who are
members of Library Council have agreed to read and comment on our
drafts as they are prepared. In addition, a web portfolio will document
the work of the Self Study Team and will be available for your review.
We hope that you will take advantage of opportunities to assist
us in this major assessment that will influence and shape the Libraries
for years to come.
Bonnie Clemens
Director of the Libraries
bonnie.clemens@libraries.claremont.edu
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